Right of withdrawal (14 days)
As a consumer, you may withdraw from a contract concluded online within 14 days of its conclusion, without giving any reason. It is enough to send a statement before the deadline – by e-mail to fetish.businesswoman@gmail.com or in writing to: Bangla Unlimited Karol Otręba, ul. Mickiewicza 23/1, 76-200 Słupsk, Poland. You may use the template below, but you do not have to.
If you ask us to start before the 14 days end
- Digital content (members-only content area): if, when ordering, you request access before the deadline and acknowledge losing the right of withdrawal, that right expires once the content is made available (Art. 38(1)(13) of the Polish Consumer Rights Act). You will receive confirmation of this declaration by e-mail.
- Digital service (profile, messages, community): you may withdraw, and you will pay a proportionate amount for the period the service was provided up to withdrawal (Art. 35 of the Polish Consumer Rights Act).
Refunds
We refund the payment – less the proportionate amount for the period the service was provided – without undue delay and no later than 14 days after receiving your statement, using the same payment method used for the order, unless you agree to another method at no cost to you. After withdrawal we disable access to the paid Membership; the free Guest Account remains unless you ask us to delete it.
Cancelling the subscription is not the same as withdrawal
You can cancel the Adept Subscription at any time under My Account → Cancel Membership. Cancellation stops further charges and access continues until the end of the paid period – without a refund for the current period, unless you are entitled to withdraw from the contract.
Complaints
- We are responsible for the conformity of the digital content and the digital service with the contract throughout the period of supply (Chapter 5b of the Polish Consumer Rights Act).
- Submit a complaint by e-mail to fetish.businesswoman@gmail.com, via the contact form or by post. State your username or account e-mail, a description of the problem and your request (e.g. bringing the service into conformity with the contract or a price reduction).
- We handle it within 14 days of receipt and reply in the same way it was submitted, or by e-mail.
Out-of-court dispute resolution
You may seek help from a municipal or district consumer ombudsman, the provincial Trade Inspection and consumer organisations (more: uokik.gov.pl). Consumers from other EU countries may also contact the European Consumer Centre in their country.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To: Bangla Unlimited Karol Otręba, ul. Mickiewicza 23/1, 76-200 Słupsk, Poland, NIP (Polish tax ID) 8392860752, e-mail: fetish.businesswoman@gmail.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*) / supply of digital content (*) / supply of a digital service (*): Adept Membership on sissymaid.pl
Concluded on: ……………
Account username or e-mail: ……………
Name of consumer(s): ……………
Address of consumer(s): ……………
Signature of consumer(s) (only if this form is notified on paper): ……………
Date: ……………
(*) Delete as appropriate.
This is a translation of the Polish original. In the event of any discrepancy between the language versions, the Polish version shall prevail.